This short module will help you understand how to use Podia (our course platform), how to navigate the 4-Week Fast-Track (this program), and how to get support when you need it.
This is where every travel agent should start. First, you need to understand how to actually get a client - not just the sales, marketing, and lead generation part - but what you actually do with them before and after they say they're interested in working with you.
Once you have an idea of how that will work, then you want to have a think on what your Starter Niche will be.
Usually, I advise travel agents to help at least 10 clients before deciding on their initial specialty. But your Starter Niche will give you clarity on which trainings to take, which suppliers to work with, which booking platforms to learn, and etc.
During Week 2, you're going to learn and master the Intentional Invitation Strategy - and this always starts with Authentic Outreach. You'll learn how to reach out to people one at a time in a way that doesn't feel icky or salesy. You'll also learn how to do your first five (5) free consult calls. These will be invaluable in helping you figure out your niche, what makes you unique, and how you can best help people as a travel advisor. Once you've done those first five free consult calls, you'll learn how to take those transcripts, and turn them into effective marketing content. You'll also learn how to setup a research fee for paid consults once you've had at least 10 paid client bookings.
This module will teach you how to move someone from being a qualified lead, to a secured booking on your commission report. You'll learn how to sent a quote, craft a proposal, and develop the outline of an itinerary that leads to an easy "yes." You'll also learn how to turn what you create for clients into marketing content so that, even if they back out or switch to a "no," you're prepared for the next serious client who's ready to book.
During Week 4, it's all about what you do for a client once a booking is confirmed. Note that we will not discuss any host agency or supplier specific conditions or procedures, so it's a pre-requisite for you to know those processes in order for you to thrive during this session. You'll learn how to finalize an itinerary, how to communicate deposit and payment schedules, and about how to track and verify payments made by suppliers, to your host agency. You'll also learn how to communicate and manage expectations before, during, and after client travel. From there, you'll learn how to help them with their next trip, and how to ask for their referral or recommendation. This is what leads to lifelong clients, incoming leads, and repeat business!